Privacy Policy

Learn how your personal information is collected, used, and shared when you visit or make a purchase from Crest Language Services

Last updated January 06, 2023

Information We Collect

When you visit https://crestls.com/ (the “Site”) automatically collects certain information about your device, including information about your web browser, IP address, time zone and some cookies installed on your device . Additionally, when you visit the Website, we collect information about the individual webpages or services you view, which website or search terms brought you to the Website, and information about your interactions with the Website. increase. We refer to this automatically collected information as “Device Information”.
We collect Device Information using the following technologies:

• A “cookie” is a data file placed on your device or computer that often contains an anonymous unique identifier. For more information about cookies and how to disable them, visit allaboutcookies.org.
• “Log files” track actions taken on the website and collect data such as IP address, browser type, internet service provider, referring/exit pages and date/time stamps. Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information such as your name, billing address, shipping address, payment information (including credit card numbers), email address and phone number. We refer to this information as “Order Information”.
When we refer to “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

How Do We Use Your Personal Information?

We generally use the order information we collect to process all orders placed through the Site (including processing payment information, arranging delivery, and providing order confirmation). In addition, this order information will be used for the following purposes:

• Communicate with you.
• Screen orders for potential risk and fraud.
• Send you information or advertisements about our Services if they match the preferences you have shared with us.
We use the device information we collect to scan for potential risks and fraud (particularly your IP address), and more generally to improve and optimize our website (for example, if you browse and interact with our website to create analytics on how we do business and measure the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your personal information with third parties so that they can use your personal information as described above. For example, we use Google Analytics to understand how our customers use our website. You can find out more about how Google uses your personal information here. You can also opt out of Google Analytics.
Finally, to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests for information we receive, or otherwise protect our rights. We also share your personal information with Translators and Editors working on your documents or projects. These include but not limited to our staff members, contractors, Freelancers and designers (who are involved in your order).

Behavioral Advertising

As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. To learn more about how targeted advertising works, visit the Network Advertising Initiative education page.
You can opt out of targeted advertising by visiting Google Opt-out and Bing Opt-out. Additionally, you may opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via the details listed below.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to exercise any of your data rights, please contact us by email at support@crestls.com or by mail using the details provided below:
1900 Church St STE 300
Nashville TN 37203